Política de envío
Please find our shipping guidelines and estimates below:
1. Processing Time
Order Processing: We do our absolute best to process and package all orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
While we always strive to meet this timeline, please understand that occasional minor delays may occur during periods of high demand or unforeseen circumstances.
You will receive a notification email with tracking information as soon as your order is dispatched.
2. Shipping Options & Delivery Estimates
We offer multiple shipping methods to adapt to your budget and urgency, both for domestic and international destinations.
Domestic Shipping (Spain): We offer both standard and express delivery options. Delivery times will vary depending on the service selected at checkout and your location.
International Shipping: We regularly ship our specialized materials and tools worldwide. We provide several shipping options (ranging from standard postal services to express couriers) depending on how quickly you need your order.
Estimated Delivery Times: Detailed delivery estimates and pricing for each available service will be calculated and displayed dynamically at checkout based on your delivery address and the weight of your parcel.
Please note that international shipments may be subject to import duties, taxes, and custom fees once the package arrives in your country. These additional charges are the responsibility of the customer.
3. How do I check the status of my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor its progress. Please allow up to 48 hours for the tracking information to update.
If you have any questions regarding your shipping options, or if you need assistance with a pending order, please feel free to reach out to us directly through our contact page or email address. We are always happy to help!